Latitude Festival 2010

Opening Times

You can exchange your ticket for a wristband at the wristband exchanges points sited on the perimeter of the festival. You will need to get your wristband before you enter the festival.

Campsite:
Opens: 2pm Thursday 15th July 2010
Closes: 5pm Monday 19th July 2010.

Arena:
Thursday - approx 5pm
Friday - approx 10am
Saturday - approx 10am
Sunday - approx 10am

Suffolk Coastal District Council have given us permission to stay open later on the Monday and close the site at 5pm.

Please note that opening times are subject to health and safety inspections and can therefore sometimes be delayed. Please rest assured that we are doing all that we can to open on time and please bear with us.

Festival Site Map

Click HERE to download the site map. Please note it is subject to change, and newer versions will be added between now and the event.

Age restrictions

- 0-5 will not need wristbanding, please be aware the festival takes place on farmland and may be unsuitable for young children.
- Over 5 to 12 years must be registered to receive a FREE Children’s ticket. All child tickets have now been allocated.
- All persons 13-17 years old must have a valid standard ticket .
- All under 16's must be accompanied by a parent or guardian who is over 18 years old.

Those wishing to stay in the 'Family Campsite' must be accompanied by children 16 years or younger.

Drivers licence, Passport, plus the following cards [part of the PASS Scheme www.pass-scheme.org.uk] CitizenCard, Validate_UK, Connexions Card, Young Scot are all valid forms of ID.

Latitude Festival will contain acts unsuitable for children. The films shown in the Film & Music Arena will be classified as over 15. This will be noted on signage outside the tent. The Cabaret Arena will contain nudity. The Comedy Arena will contain swearing. Other stages may feature material not suitable for children that we are unable to predict and classify due to the nature of live performance.

Onsite Facilities

Bars, Cash Points, First Aid and Paramedics, Food and Non Food stalls, Information Tent*, Property Storage*, Lockers including phone recharging facilities*, Merchandise, Showers*, Welfare Tent, Firewood stall*, Wheelbarrows for hire*.

*not available to day ticket holders.

Cashpoints

There will be at least 20 cash points around the site. There will be a surcharge £2.50 per transaction. The Arena cashpoints are open when the arena is open.

The Village cashpoints are open 24 hours. Please carry as little money on you as you can. The onsite supermarket in the Village will accept credit and debit cards and also has a cashback facility, a surcharge will apply. The bars onsite should be able to accept credit and debit cards.

Programme

Programmes are available to purchase from programme sellers situated throughout the site.

Water

There are free drinking water points throughout the campsites and arena in most cases, next to the toilet blocks. They are all signed as suitable for drinking and the supply is tested daily. Any broken taps or flooding should be reported to the nearest steward.

Toilets & Showers

There are toilet blocks throughout the campsites and arena. At most toilet blocks, there will be a toilet service attendant based there permanently. If you notice any toilets that need servicing, please tell the attendant or the nearest CAT or HAT. All toilet paper supplied is made from recycled toilet paper. Any additives used in the toilets are biological and are not harmful to the environment.

Disabled toilets are available at throughout the site at key locations.

The shower tent is situated in the Village and will be open from 6am to 1pm and from 7pm to 12.30am each day.

Seating

Latitude is an open air non seated event - some seating is available in the Obelisk Arena and there are picnic benches in the arena and deckchairs by the lake.

Wristbands

The wristbanding tents are located just inside each campsite gate so you need to swap your ticket for a wristband before you enter the campsite and pitch your tent. Please note that some queuing at these wristband exchanges at peak times is inevitable. We will be doing our best to wristband everyone as quickly as we can and will have more staff on duty at peak times than in previous years.

The wristband exchange for day ticket holders is situated by the day ticket entrance.

Re-admittance to the site is only possible once you have been wristbanded. Entrance to the arena is only possible with a valid wristband.

Wristbands removed from the wrist or tampered with will be rendered invalid and will not be replaced.

To avoid any disappointment we advise all ticket holders to leave plenty of time to get their wristband and allow time to walk between the campsites and the stages to avoid missing any of your chosen acts.

We advise all day ticket purchasers to arrive early to avoid missing any of their chosen acts and to leave ample time to get from the entrances to the stages.

Refunds/ Comments

There are no refunds other than for cancellation or significant alteration of the festival. Any complaints or compliments should be sent in writing to Melvin Benn, Director of Festivals, Festival Republic, 35 Bow Street, London WC2E 7AU.

There is also a facility onsite for making complaints or compliments using feedback forms onsite at the Information Tent in the Village or ask your nearest CAT (Campsite Assistance Teams) or HAT (Helpful Assistance Teams) to help you with any problems.

Check List

Key ingredients of a good festival; mix in a large field for three days, stir occasionally and bring to the boil, season to taste.

Remember when packing that glass is not allowed onsite for safety reasons

Entry Ticket
Money / Cash Card
Clothing for all seasons
Sleeping Bag / Blanket
Tent
Travel Ticket Home
Camera (for personal use. Cameras with detachable telephoto lenses are not allowed)
Mobile Phone
Sun Cream & a Hat
Tin Opener & Bottle Opener
Tissues
Toiletries and Towel
Torch
Wet Wipes
Dry Clean socks
Strong shoes
Insect Repellant
Any medications that you need
Only bring what you can afford to lose. There is no way you can make a tent secure.

We would encourage you not to bring anything that would cause unnecessary rubbish.

Clean up after yourself and have brilliant weekend.

Things you can't bring

Remember when packing to come to the festival the following things that you aren't allowed to bring.

There are two levels, the first (through the campsite gates) is a list of things you can't bring on site at all. The second (through the arena gates) can't be brought from the campsite into the arena.

You may be body searched at the entrances.

Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities onsite may be searched.

Excessive amounts of food, cigarettes and alcohol may be refused entry to the site. Please only bring enough for personal consumption.

Cameras are normally permitted for personal use. Cameras with detachable telephoto lenses will not be allowed through the three arena entrances. Professional cameras and video/audio equipment are strictly prohibited. Live video/audio recordings made without the permission of the artiste/promoter are prohibited.

NOT ALLOWED THROUGH THE CAMPSITE GATES:

o Glass – no glass is allowed onsite for safety reasons
o Illegal substances
o Portable Laser Equipment and Pens
o Unauthorised Professional Film or Video Equipment
o Audio Recorders
o Air Horns
o Spray Cans
o Fireworks
o Flares
o Any item which may reasonably be considered for use as a weapon (pen knives etc)
o Animals (other than registered guide or hearing dogs)
o Excessive amounts of food, cigarettes and alcohol may be refused entry to the site
o Chinese lanterns

NOT ALLOWED THROUGH THE ARENA GATES:
In addition to the items above, the following may not be brought into the arena:-

o Cans, alcohol, opened plastic bottles, drinks bottles.
o Bottles of drink over 500ml in size.

Only sealed plastic bottles of water 500ml or under and sealed cartons of juice will be permitted into the arena.

All the above items will be confiscated.

No glass is permitted anywhere onsite for safety reasons.

Confiscated Items

No responsibility is given for the safe return of confiscated property. Any illegal or dangerous items confiscated will not be returned. Anyone wanting to claim back confiscated property at the end of the festival should go to the Property Storage/ Information Tent in the Village before 12pm on Monday 19th July.

Running Order Changes

Any changes to the running order are passed on to the Information Tent and should also be posted on the large information boards situated throughout the site. HATs will also be able to update you.

Weather Policy

There is no refund or exchange available, the event will go ahead regardless of rain etc. Please dress for the prevailing weather conditions. Bring sunscreen.

Smoking Ban

All public and working enclosed spaces onsite are no smoking, including all stages other than outdoor stages (Obelisk, Lake, In the Woods), all tents and marquees onsite in the village (supermarket, campsite bar, welfare tent, information tent etc)

If you do smoke, please use the butt bins to dispose of your cigarette ends.